Where you choose to get your Mustang serviced can have a major impact on the condition and lifespan of your vehicle, so it’s important to weigh the pros and cons of dealerships and repair shops carefully before making a decision.
While there are undeniable advantages to getting your car serviced at your local auto repair shop—lower prices, more personal service, etc.—getting your Ford Mustang serviced at a dealership is almost always a safer bet for your car.
1. Genuine Parts
When you get your car serviced at a dealership, you don’t have to worry about ending up with cheap, third-party replacement parts. Unlike many local auto repair shops, dealerships have access to and exclusively use the parts that were originally used to build your car. When your car has a malfunctioning part that needs to be replaced, you are guaranteed genuine replacement parts—not low-quality knockoffs that are likely to malfunction quickly and can even damage other parts of your car. Most smaller repair shops don’t make that same guarantee.
Not only can knockoff parts wreak havoc on your car, they can also void its warranty. If your dealership can prove that damage to your car is a result of faulty third-party parts, it is within their rights to void the warranty on your car along with the protection and benefits that come with it.
2. Cutting Edge Repair Techniques
Taking your car to a local auto repair shop is a gamble. Independent repair shops have their own sets of rules, and their mechanics might not be required to have any specific certifications or specialized training that prepares them to service your car.
Technicians at dealerships, on the other hand, are guaranteed to be knowledgeable about your car and the best ways to service and repair it. Before they are hired, they must undergo specialized training that is specific to models produced by the car make associated with the dealership. Whenever techniques change, dealership technicians are required to go through even more training to stay updated on cutting edge repair techniques that ensure the best results for your car.
3. State-of-the-Art Equipment
Dealerships use only state-of-the-art equipment to repair cars. Most dealerships have the budget to frequently replace their equipment once it gets worn down or whenever an updated, higher-tech version is released.
Independent auto repair shops tend to have tighter finances, and many of them don’t have the wiggle room in their budget to regularly replace their outdated equipment with modern, updated models. Outdated, worn-down repair equipment leads to lower-quality service and can even damage your car.
4. High-Budget Amenities
Small, mom-and-pop repair shops might offer friendlier, more personal service than major auto dealerships, but they can’t beat these dealerships when it comes to amenities that only a large company can afford to provide. Most independent auto repair shops just don’t have the resources to provide the same amenities that dealerships can offer. Getting your car serviced is a tedious chore, so the promise of comfort and convenience at a dealership is often worth driving a few more miles and paying a slightly higher price for service.
For example, many dealerships offer a cost-free shuttle service that can shorten your time in the waiting room by driving you home while your car is being serviced and taking you back to the dealership when it’s ready. This service is very common among dealerships and allows you to wait out your car’s service in the comfort of your own home instead of in a waiting room.
Even if you get stuck in the waiting room for an hour or two, chances are you’ll be much more comfortable in the waiting area of a dealership than in an independent repair shop. The waiting areas of smaller auto repair shops tend to be cramped and consist of a few chairs; many don’t even have waiting areas at all. Most dealerships, on the other hand, feature a spacious waiting area with comfortable chairs, free Wi-Fi, vending machines with snacks and drinks, and other amenities for your comfort and convenience.
5. Service You Can Trust
A car is a huge purchase. Many drivers are still paying off the price of their car years after they buy it. You shouldn’t hand off such a major investment to a repair shop you’re not sure you can trust. Dealerships stake their reputation on the car models produced by their brand. They have everything to gain from keeping you satisfied with your car, so you can count on the quality of the service they provide.
A dealership is the most trustworthy place to take your car for service. At a dealership, your car is treated to service by specialized, experienced technicians who use cutting edge repair techniques and top-of-the-line equipment. For many drivers, the peace of mind that comes with knowing your car is in good hands when you drop it off to get serviced is worth the higher price you pay for service at a dealership.